Privacy Policy

BELFOR Franchise Group | http://www.BELFORusa.com

Protection of your privacy is important to BELFOR Franchise Group and its family of brands. We know you are interested in how we collect, use, share and protect your information. We promise to treat your personal information responsibly. We want you to understand how we protect your privacy and when we collect and use your information. By visiting or using our website and mobile applications, you consent to BELFOR Franchise Group’s data collection and use practices described in this Privacy Policy.

This summary tells you the basics of our privacy commitment to you and you should read the entire Privacy Policy below for full details.

1. OUR COLLECTION OF INFORMATION

Many of our online activities don't require visitors to our website to register for an account or give us any personal information. However, BELFOR Franchise Group and our business partners are still interested in who visits our site and how they use it.

When you visit our website or receive communications from us, we may use cookies (including pixel tags or web beacons) to enhance, personalize and improve the online experience, as well as to advertise our products and services. Cookies are small files recorded by your Internet browser that allow a website to store information on your computer or device to retrieve and reuse this information later.

We use cookies for a number of reasons, including:
• Recognizing your browser or device
• Remembering your website preferences and interests
• Collecting information about website usage and email response
• Logging activity on the website
• Marketing products or services to you

We do not contain or capture personal information about you in the cookies we use.

All major internet browsers allow you to block or delete cookies through the privacy features in your browser. Please note that if you block cookies by selecting the appropriate settings on your browser, then you may not be able to use the full functionality of this website.

Marketing cookies allow us to recognize your computer or device so we may display information about our products and services that may interest you on our website or as you visit other websites. Marketing cookies do not store your name, address, telephone number, email address or any sensitive personal information. We use this anonymous information to manage our online advertising and to measure the effectiveness of our ads placed on other websites. The companies that distribute our ads are prohibited from using or sharing this information other than for marketing our products and services.

Each of the websites we use for our online marketing efforts should post a privacy statement that fully describes the advertising and data collection activities on that website. However, we cannot guarantee that all of these websites disclose this information.

We sometimes supplement the information that we receive that has been outlined in this Privacy Policy with information from other sources and companies. Such outside information includes updated delivery and address information from carriers or third parties, which enables us to correct our records and deliver you pertinent information more easily; and, possibly, search results and links, including paid listings (such as Sponsored Links from Google).

2. YOUR PROVISION OF INFORMATION

If you gave us your email address, BELFOR Franchise Group may use it from time to time to notify you of such things as new services, special offers or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any BELFOR Franchise Group e-mail you receive.

Your current location is only determined if you choose to use a function on our apps to determine your current location. If you allow your location to be obtained using a BELFOR Franchise Group app, then we will use this information to return your estimated location. We use this information solely to distinguish your current location and not to identify you. BELFOR Franchise Group does not automatically track your location when you use our apps.

If you are a resident of Arizona, California, Connecticut, Georgia, Illinois, Maine, Minnesota, Montana, Nevada, New Jersey, North Carolina, Oregon, or Virginia, you have the right to access and correct the personal information that we have collected from or about you. To do so, simply contact BELFOR Franchise Groups customer service department. If you’d like to correct information that you provided to us, our representative will make the appropriate adjustments to BELFOR Franchise Group’s records. If you wish to correct personal information provided to BELFOR Franchise Group by a third party (such as a credit rating agency) the representative will provide you with the applicable third party’s contact information. Upon the request of residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records.

3. USE AND SHARING OF INFORMATION

Visitors can choose to use electronic surveys and other tools to tell us what they think about our online based services. We collect and use the comments that visitors provide to improve your experience on our site.

BELFOR Franchise Group has business partners that help develop or service our websites. They may track and keep visitor information. We obtain personal information from you directly and from your transactions with us. We will not sell your information to third parties. However, BELFOR Franchise Group reserves the right to transfer the information it collects to any successors or assigns of BELFOR Franchise Group.

BELFOR Franchise Group does business internationally. As a result, your information may be moved out of the country in which you are located, though we will maintain our standard protections for such information at all times.

Any third parties who perform services for us are required to safeguard any customer information and may only use it in connection with performing those services. We extensively secure and limit access to your information. We protect information about potential, current and former customers equally.

Except as otherwise stated in this Privacy Policy, information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your customer records. We may also disclose this information to persons or organizations as necessary to perform transactions you request or authorize.

The following are some examples of how we may disclose your information:
• We must exchange information about you with our persons who are or will become involved in providing you with services that you may request.
• When you are involved in a claim, policy information may be provided to adjusters and the businesses working on your case.
• We may share information with persons or organizations that we have determined need the information to perform a business function for us. These include businesses that help us with administrative functions.
• We may also share your information if ordered by a subpoena, search warrant or other court order, or if necessary to protect the health or welfare of others.

We restrict access to your information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information, and we require them to maintain the confidentiality of your information. We maintain strict physical, electronic and procedural safeguards to protect your information from unauthorized access by third parties.

4. DATA SECURITY

At BELFOR Franchise Group we use physical safeguards, procedural controls and data access controls to protect your data from unauthorized access. We continually monitor our systems to prevent unauthorized attempts at intrusion.

BELFOR Franchise Group uses strong, 128-bit encryption and SSL, short for Secure Sockets Layer, a protocol for transmitting private information via the Internet. SSL uses a private key to encrypt data that is transferred over the SSL connection. This protocol is a standard used by many websites when you submit confidential information, such as credit card numbers and other personal data. SSL creates a secure connection between your browser and our server. Addresses of web pages using an SSL connection start with https: instead of http: and most browsers also display an icon of a closed padlock. BELFOR Franchise Group applications and our site are when you visit a page using SSL.

Note: Our web pages are designed for, and verified with, Microsoft Internet Explorer 7+, Google Chrome 28+, Safari 5+ and Firefox 23+. Presentation and layout of our pages is best appreciated using these browsers. Many other browsers will also work with our website.

5. CHANGES TO THIS PRIVACY POLICY

We may modify our Privacy Policy from time to time. The most recent version is always posted at BELFOR Franchise Groups website and we will also revise the “last updated” date at the end of the Privacy Policy. For material changes to this Privacy Policy, BELFOR Franchise Group will notify you by placing prominent notice on the BELFOR Franchise Group website. We recommend that you periodically review this Privacy Policy.

6. CHILDREN

If you are under age 18, you may use this website only through your parent or guardian and you are unable to purchase products or services from this website, unless such purchase is made through an adult.

[The Effective Date of the revised Privacy Policy is January 20th, 2015.]